An Examination of Universal Design for Learning and its Impact Potential on Support Staff Practices within Higher Education
Date
2025-05-05Type of Degree
PhD DissertationDepartment
Education Foundation, Leadership, and Technology
Metadata
Show full item recordAbstract
As higher education institutions strive to create more inclusive learning environments, the role of academic support professionals in meeting the needs of students with disabilities has become increasingly critical. This study examined the attitudes and actions of faculty advisors, professional academic advisors, and academic coaches in supporting students with disabilities in higher education. The research explored differences across these roles, the impact of personal connections with individuals with disabilities, and motivations for engaging in professional development related to Universal Design for Learning (UDL). A survey instrument designed to assess attitudes and actions related to accessibility and inclusion was distributed to higher education professionals in academic support roles. Statistical analyses were conducted to examine differences among participants and the relationship between personal experiences with disability and professional engagement. Findings revealed significant differences in attitudes and actions between professional academic advisors, faculty advisors, and academic coaches. Professional advisors demonstrated greater engagement with accommodations and inclusive advising strategies, while faculty advisors and academic coaches exhibited lower levels of participation. Personal connections with individuals with disabilities were associated with increased direct support actions but did not significantly impact motivation to engage in UDL-related professional development. These results highlight the need for structured training and institutional policies that ensure all academic support professionals are equipped to foster inclusive learning environments. Future research should explore qualitative perspectives and the broader application of UDL in higher education.