Browsing by Author "Douglas, Alecia"

Now showing items 1-13 of 13

Analyzing Food Safety Cultures: A Means to Improve Food Safety in the Catering Sector

Ghezzi, Sara (2011-04-19)

Food safety is one of the most pertinent issues in the food service industry. Food borne illness and food poisoning can be lethal and can destroy the reputation of a catering establishment. A review of the literature ...

Antacedents and Consequences of Lodging Employees' Career Success: An Application of Motivational Theories

Calhoun, Jennifer (2015-07-29)

The purpose of this research was to explore attitudes and perceptions of various generations of lodging employees’ views about their career success. This mixed method research employed both qualitative and quantitative ...

Exploring Brand Equity: Residents and Non-Residents’ Perceptions of Locally-Owned Versus Multinational Hotel Brands in Nigeria

Ubi, McDaniel (2014-05-05)

This study investigated the perceptions of Nigerians and non-Nigerians’ on locally owned and multinational hotel brands operating in Nigeria. The influx of multinational hotels into Nigeria improves the country’s hotel ...

Exploring Travel Constraints, Travel Desire, and Virtual Reality Tourism as a Negotiation Strategy

Chunhao, Wei (2023-07-28) ETD File Embargoed

This dissertation offers a comprehensive exploration of travel constraints and the potential role of Virtual Reality (VR) tourism as a negotiation strategy to cope with travel constraints. Comprising three independent ...

Hospital Healing Garden Design and Emotional and Behavioral Responses of Visitors and Employees

Martin, Kelly (2013-01-04)

Despite the growing interest in healing gardens in hospitals which began in the 1990’s, there has been a major lack of a generalized measure to assess perceptions of specific design elements in healing gardens. Although ...

Hotel Guest Complaint Behaviors and Their Relationship to Motives, Personality Traits, and Emotional Intelligence

Yu, Miao (2015-07-23)

Since a service provider’s response to failures can either reinforce customer relationships or exacerbate the negative effects of the failure, it is imperative to understand how to respond customers’ complaints based on ...

Investigating the Role of Servicescape on Site Selection for Traditional and Virtual Event Venues: A Comparative Study

Ladner, Savanna Brook (2017-07-26)

The meeting and event industry has transformed into one of the leading sectors of the hospitality and tourism industries, making it important for traditional and virtual event venues to understand the logistics behind ...

Lowest Price Guarantee Policies on Travel Websites: A Comprehensive Study on Policy Variety, Policy Costs, and Customer Perceived Value of Key Policy Features

Xu, Hui (2016-07-29)

According to eMarketer (2015), approximately 60% of travel product purchases are made online, a figure that will continue to increase due to the widespread use of smartphones and the booming of mobile device booking. To ...

The Role of Risk, Culture, Image and Quality on Destination Loyalty: Perspectives from International Medical Tourists toward Thailand as a Medical Tourism Destinationole of Risk, Culture, Image and Quality on Destination Loyalty: Perspectives from International Medical Tourists toward Thailand as a Medical Tourism Destination

Thayarnsin, Sarinya (2017-07-27)

The purpose of the study was to develop as well as evaluate a theoretical structural model for establishing a medical tourist’s loyalty by incorporating five important constructs including risk, culture, image, quality, ...

Rural Tourism: An Examination of the Factors Influencing Revisit Intention to Rural Destinations in the Southeastern United States

Bardwell, Amy (2017-07-22)

The continued growth in tourism over the last decade creates an opportunity for specialty forms of tourism to increase their market share. One area of expansion is rural tourism. Rural tourism a subset of cultural tourism. ...